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Greater Twin Cities United Way’s 211 Resource Helpline – available 24/7 and in 100+ languages – is staffed by certified community resource specialists who are trained to provide referrals to resources and services, including housing, food, childcare, education and employment. 211 specialists leverage 40,000+ statewide resources, address 52 urgent needs every hour and provide approximately 460,000 referrals per year.

COVID-19 has negatively impacted so many people in our community. The need for kind, well-trained resource specialists providing connections to critical services provides hope to those who call 211.  

Experience 211 Today by listening to real calls with Community Resource Specialists!

Food Security

“I get food stamps, but I only get $16 a month, and that’s just isn’t enough for me.”

“I’ve run out of food and I have a child that I need to feed. I’ve never been in this situation before. I don’t know what to do.”


“I’m in Minneapolis, I’m 16 years old, and I need a place to stay tonight.”

“Anything you guys can do to help me pay rent, so I don’t get evicted?”


“I was hoping to take some night classes at trade school or something somewhere in Minneapolis. Trying to get myself back on my feet.”

“I was wondering if you had the information about where or who I would contact to register my three kids for school?”

Every dollar you donate to Greater Twin Cities United Way’s 211 Resource Helpline provides housing guidance and resources and more than $3.00 worth of services. You are providing a critical lifeline for our neighbors in need.